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Customer Service / Call Center [#8734]

Company Name:
Millenniumsoft Inc
Position : Customer Service / Call Center #8734
Location : 1 Becton Drive Franklin Lakes NJ 07417 UNITED STATES
Duration : 12 +months contract
Rate :USD 20.00/hr on W2(All inclusive)
Start Time : 08:00 AM
End Time : 04.30 PM
Total Hours/week : 40.00
Client : BD Biosciences
NOTE: Preferred candidate should have with SAP experience
Qualifications:
Working knowledge of Word & Excel High Level of computer profficiency
Excellent oral,written and presentation skills
Strong team orientation
Excellent interpersonal skills and service orientation.
Strong time management skills and the ability to multi-task. Proven excellent proficiency in contact handling skills Continous and versatile learner 1 + Years SAP and BW Experience
Bachelors required . 1 + years prior experience in a contact center with a proven track record of meeting or exceeding performance targets Working knowledge of Access database, preferred
Experience with patient privacy law and regulatory practice, prefered
Knowledge of supply chain practice in a manufacturing environment, preferred.
Operate as individual contributor or in team setting. Working knowledge of Word and Excel
Responsibilities:
Process, allocate, and track sales orders (among other functional tasks) in SAP 6.0
Fully understand all Customer Service SAP functions Communicate daily via phone and email with BD Sales, Marketing, and Supply Chain Mgrs.
Communicate with BD Customers via phone (in call center) and email
Assist team members with daily tasks
Represent BD with high standards to internal and external customers

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